If my items are damaged, defective or incorrect:

If you have received a damaged, defective, or incorrect item please email whojungwoo@gmail.com and include

1. Your order number
2. Name on the order
3. Email the order was made with  
4. Your request and most importantly
5. A photograph demonstrating the quality of the print or the damaged area of the item.

The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.

Cancel Order Policy

Unfortunately since all of our orders are custom and made-to-order, we cannot accept cancellations if the order is already in production.

Orders go into production after purchasing. If you would like to check if it’s possible to cancel your order, please email whojungwoo@gmail.com and include:

1. Your order number
2. Name on the order
3. Email the order was made with, and
4. Your request.